IngenuiTEA Teapot
Our ingenuiTEA teapot comes in two sizes: 450ml that is well suited for hot tea and 820ml that is ideal for iced tea. Size is the only difference between the two versions. To infuse, simply add tea leaves and hot water. When tea is ready, place atop any cup. The valve at the bottom will open, allowing tea to flow down while a filter retains all the leaves.
To reduce the chance of shattering, the teapot is made of Tritan, a plastic specially-formulated to be safe in hot-temperature applications and is 100% BPA-free.
The lid of the teapot may also be removed for easy placement in the dishwasher. To replace, simply return the lid to its original position and snap in place with a gentle push. Please note that the ingenuiTEA is not microwave safe, and that we do not carry replacement lids for the unit.
Tannins in tea may impart colour to the teapot over time. To remove discolouration, we recommend submerging the unit in vinegar, and leaving to soak overnight.
Tea leaves or other debris may get caught in the opening at the bottom, causing the teapot to leak. A strong burst of air is all that's required to dislodging any debris. Simply turn the teapot up-side-down and blow vigorously into the opening at the center. If a stronger burst of air is required, we recommend using a hair drier.
Replacement Filters
Current model ingenuiTEA teapots do not have replacement filters.
IngenuiTEA Teapot 2
In terms of functionality, both our original IngenuiTEA and its updated version 2 work the same. The main difference between them is the aesthetics and the filters.
IngenuiTEA 2 is equipped with a removable plastic filter, making it super easy to clean and maintain, ensuring a longer lifespan. This also makes it microwave-safe (the original IngenuiTEA has a built-in, stainless steel infuser).
Version 2 also comes with a handy drip tray.
GraviTEA Water Filter
Tea is 99% water, making its quality of paramout importance. The best of teas will taste worse than ordinary if prepared with unfiltered tap water. As such, we recommend steeping all our teas with spring or filtered water.
The advantages of GraviTEA are economy and speed. It costs a fraction of the cost of bottled water and filters liquids at twice the rate of comparable systems.
At its center is a replaceable filter cartridge. To prepare for use, we recommend soaking in water and moving briskly from side to side as illustrated on its packaging.
Once complete, insert the filter at the bottom of the inner compartment and fill the cavity with water. The first batch may contain charcoal remnants. Simply pour out and repeat. Your filter is now ready to yield crystal-clear water.
The inner compartment has an end that is round and one that is more linear. Please ensure that the linear one is facing the front. Otherwise, you may find the lid difficult to snap in place. Rotating the compartment 180 degrees will yield better results.
Please remember to change the cartridges every 60 days. The electronic display is a handy reminder of this. Please depress the reset button for three seconds to signal the placement of a new cartridge. Pressing the button afterwards will illuminate its remaining life. The graph will flash hollow upon the cartridge reaching the end of its 60-days life, signaling that it needs a replacement.
Tea Storage
Tea is an easy product to store, provided you observe a few simple precautions. The first is to keep it dry. The second is to keep it closed, as tea will easily absorb neighboring scents and flavours. Lastly, keep it out of direct sunlight, and its damaging UV rays.
Our loose teas are packed into resealable plastic pouches with oxygen, moisture and light barriers. Please expel any air from them prior to closing and carefully close the zippers atop the pouches to ensure that the last cup is as fresh as the first.
Should you prefer others means of storage, we recommend either
metal canisters or glass jars. Both offer an air-tight seal to keep tea dry and insulated from external scents. Both also offer protection from UV rays, allowing you to display tea in the open, without worrying about damage from the sun.
Most teas do not require refrigeration, although connoisseurs of green teas from Japan often store them in this fashion. However, freezing teas would produce the opposite effect, introducing moisture that is damaging to tea leaves. For this reason, we recommend keeping all tea leaves out of the freezer.
Spare | Replacement Parts
We only keep an inventory of complete units, as opposed to the individual components which make up our tea accessories. Therefore, in most cases, we are not able to offer replacement parts and any available replacement parts would be found on the corresponding product page. We apologise for any inconvenience caused.
Should you wish to double check, please
email us.