To place an order, simply add all desired items to your shopping cart by clicking on its desired amount. To change quantities, please enter a desired number and hit the 'recalculate' button. To remove an item, simply set its quantity to zero. Once complete, hit the 'checkout' button to enter in your billing and shipping info and complete the order.
Orders are dispatched once the payment has been approved and your delivery / billing address has been verified.
We aim to dispatch UK-bound orders received Monday to Friday by 4pm GMT on the same day, as well as orders bound for Europe received by 2pm GMT. Orders placed after the cutoff, over the weekend or during peak periods are expected to go out the following working day.
Our UK delivery prices are very reasonable: standard delivery within the UK is only €3.95. Delivery to most European destinations is €4.95. We also offer free delivery for orders above £30 to the UK and £40/€50 to most of Europe.
The entry point for your gift-certificate is found on the very first check-out page, where you are given an option of using a gift-certificate or debit/credit card. Please select 'gift-certificate' and our system will automatically subtract its amount from your purchase. Any remaining amount may be placed on a debit/credit card of your choice.
We unfortunately may not do this retroactively, so please follow these instructions thoroughly and email us if you encounter any issues before completing your order!
Unfortunately, at this time we do not offer live phone ordering or support. However, you can instantly reach us during working hours via our Live Chat function if you are using a desktop computer. We are also lightning fast at answering emails!
If there are any questions or problems placing an internet order, please email us.