Returns Policy

The returns policy in the following paragraphs refers to all goods delivered to you from adagiotea.co.uk. You will only be able to exercise this right if you are able to ensure that the goods are returned to us in accordance with the paragraphs below. Where a customer qualifies for a refund, adagiotea.co.uk will process that refund within 10 working days of receiving a product that a customer has sent back to us. This allows us time for inspection of the product. Please take into account return postage times.

How do I return an order?
Where do I return the order to?
What about returns for orders purchased with a gift certificate?
When do disposal fees apply?
When do restocking fees apply?
Cancellation right
Adagio Teas Operations Europe Ltd. Registered in England No: 10654902. VAT No: GB932208349. Registered office: 3rd Floor, 207 Regent Street, London W1B 3HH, UK
claim now >>
first time customers only. 1 per household.
applies to all non-recurring products, but not shipping.
Join Our Mailing List
Keep up-to-date on things happening at Adagio Teas